Effective Date: 22/9/2022

Introduction

At XingDrum ("we," "us," or "our"), we strive to provide an enjoyable and fair gaming experience for all our users. This Refund Policy outlines the conditions under which we may issue refunds for transactions made on our website, xingdrum.com ("Site").

1. No Refunds on Wagers

Please note that all wagers placed on XingDrum are final. Once a bet is placed and confirmed, it cannot be canceled, refunded, or exchanged. This policy applies to all games and betting activities on our Site.

2. Account Recharges

2.1 Payment Methods We offer multiple payment options for recharging your XingDrum account, including but not limited to: Upi ids , scanner

2.2 Minimum and Maximum Recharges

• The minimum recharge amount is [insert amount and currency].
• The maximum recharge amount per transaction is [insert amount and currency].

2.3 Processing Time

• Recharges are typically processed instantly. However, some payment methods may take up to [ 24 hours] to reflect in your account.

2.4 Fees

• XingDrum does not charge any fees for account recharges. However, your payment provider may impose fees, which are beyond our control.

3. Withdrawals

3.1 Eligibility

• To be eligible for withdrawals, you must verify your account by providing the necessary identification documents.
• Withdrawals can only be made to the original payment method used for depositing funds. Exceptions may apply in certain circumstances, and alternative methods may be offered.

3.2 Minimum and Maximum Withdrawals

• The minimum withdrawal amount is [insert amount and currency].
• The maximum withdrawal amount per transaction is [insert amount and currency].
• In cases of significant winnings, withdrawals may be split into installments.

3.3 Processing Time

• Withdrawal requests are typically processed within [24-48 hours]. However, the time taken for funds to reflect in your account may vary depending on the payment method and financial institution

3.4 Verification Process

• To ensure security and compliance with anti-money laundering regulations, we may require additional verification before processing withdrawals. This could include submitting identification documents or proof of address

3.5 Withdrawal Fees

• XingDrum does not charge fees for withdrawals. However, certain payment providers may impose fees, which are beyond our control.

3.6 Bonus Funds

• Any winnings derived from bonus funds may be subject to specific terms and conditions, including wagering requirements. These conditions must be met before the withdrawal of bonus-related winnings is permitted.

4. General Terms

4.1 Account Security

• Users are responsible for maintaining the confidentiality of their account login credentials. XingDrum is not liable for any unauthorized transactions or withdrawals made using your account.

4.2 Currency

• All transactions on XingDrum are processed in rupees .If your payment method uses a different currency, currency conversion fees may apply.

4.3 Disputes

• In the event of any disputes regarding recharges or withdrawals, please contact our customer support team at [email protected] We will make every effort to resolve the issue promptly.

5. Changes to This Policy

We reserve the right to modify this Recharge and Withdrawal Policy at any time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically to stay informed of any updates.

6. Contact Us

If you have any questions or concerns about this Recharge and Withdrawal Policy, please contact us at:

Email: [email protected]